After receiving a grade you may want to ask the grader for more information about how your work was graded. You may want to ask for a correction if an error was made in scoring your work. The grade inquiry feature allows you to have a discussion with the grader.

Note: If system email notifications are enabled, the student, all team members, and all relevant graders will receive an email for each post in the grade inquiry system.

Submitting an Initial Grade Inquiry

If your instructor has enabled grade inquiries for this assignment, and the current date is in the window for submitting an inquiry, you will see the “Open Grade Inquiry” button at the bottom of the page beneath the TA/Instructor grade.

Note: See also Enabling Grade Inquiries

Once you click the white “Open Grade Inquiry” button, the following form will appear:

Write your grade inquiry in the text area and press the blue ‘Submit Grade Inquiry’ button. Be sure to review your class syllabus for any specific instructions about course policies regarding grade inquiries and regrade requests. Your grade inquiry will then be under review. You may submit additional followup posts to this grade inquiry if your grader requests additional information.

Feedback on your Grade Inquiry

Once the TA has reviewed your inquiry and believes the situation is resolved, they will change the status of your inquiry to resolved.

See also Resolving a Grade Inquiry

Cancelling a Grade Inquiry

The student can cancel an unresolved grade inquiry by pressing the white ‘Cancel Grade Inquiry’. The student and grader posts remain in the system, but the status of the inquiry is set to resolved.

Reopening a Grade Inquiry

The student can reopen the grade inquiry that is in the resolved state. This is useful if either the grader closed the inquiry or the student cancelled the grade inquiry and the student wants to continue the inquiry.

To reopen the grade inquiry the student must type write a response and click the blue ‘Reopen Grade Inquiry’. The student must write a response.